Château des Charmes and all our employees are dedicated to providing outstanding hospitality to all our guests, including those with disabilities. We are committed to meeting requirements under the Acessibility for Ontarians with Diabilities Act, 2005 (AODA).

We welcome feedback on how we are doing and will gratefully accept suggestions on ways we can improve on our delivery of outstanding Niagara Wine Country hospitality to our guests with disabilities.

Comments can be addressed to Toni Lucenti in writing or by telephone 905-262-4219 x221.

Our Policy and Procedures policy, including specifics regarding guests with disabilities, is available upon request as per AODA.